Information service
Establish long-term and stable contact with users, timely obtain various opinions and requirements of users on products, and guide users to use and maintain products correctly.
Installation and debugging service
Install and debug products on site or at the installation site (or guide users) according to user requirements.
Maintenance service
The service work carried out according to the maintenance categories specified in the product maintenance plan and service items. Maintenance service required due to accidental accidents during the use of the product.
Supply services
Provide users with relevant spare parts and vulnerable parts of the product.
Detection service
Testing, inspection, monitoring and special devices required to enable the product to operate effectively according to the design provisions.
Technical literature service
Provide users with product instructions, operation instructions, maintenance manuals, design data of wearing parts, spare parts and other relevant technical documents.
Training services
Train operation and maintenance personnel for users. The training content is mainly to explain the working principle of the product, help users master the operation technology and maintenance common sense, etc. Sometimes, the actual operation training can be carried out on the product simulator or real object.